No Return Policy.
In the unlikely event that your order arrives damaged, please email us with a photo of the damaged merchandise at care@amoremattress.com In order to be eligible for a return, you must notify us of the damage within 3 days of receiving the order. Please contact our Customer Experience team at care@amoremattress.com or call us at +91 - 93195 68043 with your order number details to request return.
Contact our Customer Experience team within 3 days of receiving your item. They’ll provide you with all necessary details for sending the incorrect item back. They’ll also help make sure the correct item is shipped out ASAP.
We are reiterating this for complete clarity for our customers:
Timeline: Contact our Customer Experience team within 3 days of receiving your items at care@amoremattress.com or call us at +91 - 93195 68043 with your Order number details.
Product condition: The items being returned need to be unused and in perfect condition. You must make sure the products under return are not tampered with or used. The item should not be broken or damaged. All the products must be in their original packing and outer boxes. Damages due to misuse of product are not covered under the policy.
You can cancel your order until we have shipped the items. Please contact our Customer Experience team at care@amoremattress.com or call us at +91 - 93195 68043 with your Order number details to request order cancellation.